FAQ

Questions about remote patient monitoring.

Straight answers about requirements, billing, devices and what to expect. Updated for the 2026 Medicare rules.

What is remote patient monitoring (RPM)?

RPM uses connected medical devices to collect a patient's vital signs at home, such as blood pressure, blood glucose, oxygen saturation and weight, and send them automatically to their care team. Medicare reimburses practices for setting patients up, supplying devices and managing their care based on the data.

What are the requirements?
  • The patient agrees (consents) to the service.
  • A physician or other qualified health care professional orders it.
  • The device meets the FDA's definition of a medical device.
  • Readings are transmitted digitally. Manually entered readings don't qualify.
  • Readings are collected on enough days in each 30-day period: 16 or more for code 99454, or 2–15 for the new 2026 code 99445.
Which codes are billed?

Six codes cover RPM in 2026: 99453 (setup and education), 99454 and 99445 (device supply), and 99457, 99458 and 99470 (treatment management time). See our 2026 billing guide for details on each.

How much revenue can RPM bring my practice?

It depends on your locality, how many patients you enroll and which services you provide each month. In a demo, we'll walk through pricing and expected reimbursement based on your own patient numbers.

Where do the equipment and software come from?

We provide both. Patients receive cellular devices that work out of the box, and your team uses The Bridge, our software with encrypted transmission, automated reporting and alerting, time tracking and compliance metrics.

Can my clinical staff perform the monitoring?

Yes. RPM services can be performed by the physician, a qualified health care professional, or clinical staff such as nurses and medical assistants working under the physician's supervision, subject to state law.

Do patients pay anything?

RPM is a Medicare Part B service, so the patient's usual Part B coinsurance (typically 20%) applies unless they have supplemental coverage.

Do patients need Wi-Fi or a smartphone?

No. Our devices send readings over the cellular network, so patients just take their reading as usual. There's no app, pairing or internet connection to manage.

Can RPM be billed together with chronic care management (CCM)?

Yes, when the patient qualifies for both and the time and documentation for each service are kept separate.

Is this telehealth or a 24/7 emergency service?

No. RPM is ongoing monitoring of readings against the ranges your physician sets. It is not an emergency service. Patients should always call 911 in an emergency.

Coding information here is general guidance, not billing or legal advice. Confirm requirements with your Medicare Administrative Contractor before billing.

Still have questions?

Ask Cordi in the corner, call us at 1.844.803.9171, or book a demo.

Schedule a free demo

See it in your office — in under 30 minutes.

We'll walk you through the devices, The Bridge and billing, and answer every question about launching RPM in your practice.

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