Privacy policy

Coordination Centric (“we,” “us” or “our”) respects your privacy. This policy explains what information we collect when you visit coordinationcentric.com or contact us through it, how we use it, and the choices you have.

Information we collect

We collect only the information needed to answer your questions and tell you about our services. This website is designed for healthcare professionals and businesses, and its forms ask for business contact information only.

Information you give us

When you fill out a form on this site, including the contact form, a request through our Cordi chat assistant, the eligibility quiz, or the cheat sheet download, we may collect:

• Your name and job role
• Your practice or organization name
• Your work email address and phone number
• Your answers to the quiz or chat questions, such as practice size or the services you’re interested in
• Whether you’d like to receive email updates from us
• Anything else you choose to type into a message field

Please don’t send patient information through this website. Our website forms are not designed to receive protected health information (PHI), and we ask that you never enter patient names, medical details or other health information into them.

Information collected automatically

Like most websites, our site and hosting provider automatically record basic technical information when you visit, such as your IP address, browser type, device type, the pages you view, and the date and time of your visit. This is used to keep the site secure and working properly.

Tools that run in your browser

Our revenue calculator works entirely in your browser. The numbers you enter into it are not sent to us or stored.

Cookies

Cookies are small files stored on your device. We use a cookie consent tool (CookieYes) so you can choose which cookies to allow.

• Necessary cookies keep the site working and remember your cookie choices. They’re always on.
• Optional cookies, such as analytics cookies that help us understand how visitors use the site, are only set if you accept them.

You can change your choices at any time using the Cookie settings link at the bottom of every page, or by clearing cookies in your browser.

How we use your information

We use the information we collect to:

• Respond to your questions and requests, including callback and demo requests
• Send you the resources you ask for, such as the billing cheat sheet
• Send you occasional emails about our services and Medicare updates, if you’ve asked to receive them
• Operate, secure and improve our website
• Comply with legal obligations

You can unsubscribe from marketing emails at any time by using the link in the email or by contacting us.

How we share information

We don’t sell your personal information, and we don’t share it with third parties for their own marketing.

We share information only with service providers that help us run this website and our business, and only as needed for them to do that work. These include:

• Website hosting: WP Engine hosts this website.
• Scheduling: if you book a demo, you’ll use our scheduling tool (zcal), which collects the details you enter when booking.
• Cookie consent: CookieYes records your cookie choices.
• Email: our email providers deliver form notices and messages.
• Web fonts: our pages load fonts from Google Fonts, which receives your IP address when the fonts load.

We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a merger, acquisition or sale of our business.

How long we keep information

We keep form submissions and related emails for as long as needed to respond to you and maintain our business relationship, and then delete them unless we’re required to keep them longer for legal or accounting reasons. You can ask us to delete your information at any time.

How we protect information

We use reasonable safeguards to protect the information we collect, including encrypted (HTTPS) connections, a managed and secured hosting environment, and limited staff access. No method of transmission or storage is completely secure, so we can’t guarantee absolute security.

Your choices and rights

You can ask us to:

• Tell you what personal information we hold about you
• Correct information that’s inaccurate
• Delete your information
• Stop sending you marketing emails

Depending on where you live, including under the Texas Data Privacy and Security Act and similar state laws, you may have additional rights, such as the right to opt out of certain processing or to appeal a decision we make about your request. To make a request, contact us using the details below. We’ll respond within the time required by law and won’t treat you differently for using your rights.

Our software platform and patient data

This policy covers this website only. Patient health information handled through The Bridge and our remote monitoring services is protected under HIPAA and the agreements we sign with our healthcare clients, including business associate agreements. Patients should refer to their healthcare provider’s Notice of Privacy Practices for how their health information is used.

Children’s privacy

This website is intended for healthcare professionals and businesses. It is not directed to children, and we don’t knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we’ll delete it.

Links to other websites

Our site links to other websites, such as our scheduling tool, government resources and news sources. Their privacy practices are governed by their own policies, not this one.

Changes to this policy

We may update this policy from time to time. When we do, we’ll change the “Last updated” date at the top of this page. Significant changes will be highlighted on this page.

Contact us

If you have questions about this policy or want to make a privacy request, contact us:

Coordination Centric
801 N. Bryan Ave, Ste 2
Bryan, TX 77803
Email: info@coordinationcentric.com
Phone: 1.844.803.9171